On-Chain Deposits

Deposit crypto into your Alphio wallet from an exchange or another wallet. Start from Deposit → Crypto, then pick where the money should go.

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Which tokens and networks are accepted? Each destination accepts exactly one token on one network. Sending the wrong variant is the most common way to lose a deposit:

Destination	Network	Accepted token	Not accepted
Perps (Hyperliquid)	Arbitrum	Native USDC (0xaf88d065e77c8cC2239327C5EDb3A432268e5831)	USDC.e (bridged), any other token
Predictions (Polymarket)	Polygon	USDC.e	Native USDC, any other token
Tokens	Solana	USDC	SOL and any other token

USDC and USDC.e both show as "USDC" in most wallets and exchanges. Confirm the network and the contract address, not just the ticker, before you send.

Other networks such as Ethereum mainnet, Base and BNB Chain aren't supported. Bridge or withdraw to the correct network first.

How do I deposit? Open Deposit, choose Crypto, and copy the address shown (or scan the QR code) into your exchange or wallet's send screen:

• Perps — Send USDC on Arbitrum. This is your wallet's Arbitrum address. With automatic deposit on, USDC that arrives there is moved into Perps for you, usually within 1–3 minutes. If the deposit screen instead asks for an amount, enter it and confirm once to bridge the USDC into Hyperliquid.
• Predictions — Send USDC.e on Polygon. This is your Polymarket deposit address, which you get after Connect Polymarket. The dialog moves from Waiting for your transfer to Funds received. Preparing them for trading… to Ready to trade.
• Tokens — Send USDC on Solana. The panel shows Deposit received once the USDC lands in your Tokens cash.

Is there a minimum? Perps deposits have a $5 minimum, which the deposit screen shows. Alphio sets no minimum for Predictions or Tokens.

Is there a deposit fee?

• Perps — a fixed $0.10 fee. Alphio broadcasts the Arbitrum transaction for you, so you don't need ETH for gas. With automatic deposit, the fee comes out of the USDC being moved into Hyperliquid.
• Predictions — no Alphio fee. You don't need POL in your wallet: Alphio prepares the funds for trading for you.
• Tokens — no Alphio fee.

Your exchange or sending wallet may charge its own withdrawal or network fee on the way out.

I sent USDC but it hasn't arrived. Almost always one of these:

• Wrong token variant — native USDC vs USDC.e. See the table above.
• Wrong network — the deposit went to a network the destination doesn't accept.
• Still confirming — the sending exchange may hold the withdrawal for a while, or the network is congested.
• Wrong address — sent to an address other than the one Alphio showed, for example an old or mistyped address.

To check, take the transaction hash from your exchange or sending wallet and confirm on a block explorer:

• The recipient matches the address Alphio showed.
• The network matches the one the deposit screen showed.
• The token contract matches the accepted token, not just the "USDC" ticker.

If all three match and the deposit still hasn't been credited after an hour, contact support with the transaction hash, the network, and your account email.

I sent the wrong token, or on the wrong network — can I recover it? For a step-by-step walkthrough of the common cases (USDT, SOL or USDC on the wrong network), see Sent the Wrong Token or Network?. Whether it's recoverable depends on where it landed:

• Another token on Arbitrum, sent to your wallet's address (for example USDC.e). The receive screen lists it under Other tokens detected in this address. Use Send to move it out, then swap it to native USDC and deposit again.
• Another EVM network, sent to your wallet's address (for example USDC on Ethereum or Base). Your Alphio wallet is non-custodial, and the same address exists on those networks, so the funds are still under your key. Alphio can't move them for you. To reach them, export your private key and import it into a wallet app that supports that network.
• Native USDC sent to your Polymarket deposit address. The deposit screen warns that it won't be credited automatically. Contact support to recover it.
• Anything sent to your Polymarket deposit address on another network, or any token other than USDC.e and native USDC. The deposit screen warns that these can't be recovered. Exporting your private key doesn't help here, because the Polymarket deposit address isn't your wallet's own address.
• Anything sent to an address that isn't yours (a typo, or an old address) can't be recovered by Alphio.

How long does a deposit take? It's usually quick once your exchange has sent it. Perps auto-deposits usually take 1–3 minutes after arrival, and Predictions and Tokens update on their own. Exchanges often add their own processing time before broadcasting, so check the exchange's withdrawal status first.