Card Deposits

A card deposit buys USDC with your card or bank through a payment partner and delivers it to your Alphio wallet. Start from Deposit → Card or bank.

Paying for a plan or for Credits by card is a separate checkout. See the last question on this page.

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Where can I deposit by card? In the Deposit panel, choose Card or bank. It's available for:

• Perps (Hyperliquid cash) — the USDC is delivered on Arbitrum and then moved into Hyperliquid.
• Tokens — the USDC is delivered on Solana. If you don't have a Solana wallet yet, one is created for you when you continue.

For Predictions (Polymarket), card deposits aren't available yet and the option shows Coming soon. Fund Predictions with an on-chain USDC.e deposit instead. See On-Chain Deposits.

How does it work?

1. Enter the amount in USD and click Continue.
2. The payment partner's page opens in a new tab. Pay there with the card, bank or wallet options it offers for your region.
3. Alphio tracks the order. You can close the Alphio window, and the status keeps updating.

The statuses you'll see:

Status	Meaning
Waiting for payment	Finish the payment on the partner's page
Payment received — processing	The provider is sending your USDC, which usually takes a few minutes
Delivering	The USDC has arrived on-chain and is being credited
Deposit successful	Your funds are ready to use

For Perps, the last step moves the USDC from your wallet into Hyperliquid. If automatic deposit is on, Alphio does it for you. Otherwise you'll see Sign to deposit into Hyperliquid and sign once (no gas needed).

What does it cost? The fee depends on the payment partner, your payment method and your region. The partner shows the exact fee and limits on its page before you pay. For Perps, the $0.10 Hyperliquid deposit fee also applies when the USDC is moved into Hyperliquid.

Is there a minimum? For Perps, the minimum is $15.10. This covers Hyperliquid's $5 deposit minimum, the $0.10 deposit fee and a minimum-size first order. Alphio recommends $20 or more for Hyperliquid deposits. Below the minimum, Alphio tells you The minimum for this deposit is $15.10.

For Tokens, Alphio sets no minimum. The partner may still apply its own minimums and maximums, which it shows before you pay.

"Deposit unavailable" — card deposits aren't offered in my region. Card and bank deposits depend on which payment partners serve your country. If none do, Alphio shows Card and bank deposits aren't available in your region. You can still deposit crypto. Use an on-chain deposit instead.

My card was declined. Declines usually come from your bank or the payment partner, not Alphio:

• Bank fraud rules — many banks block first-time crypto purchases. Approve the payment in your bank's app or call your bank, then retry.
• Card type or region — some prepaid, virtual or foreign cards aren't accepted by the partner. Try another card or a bank payment.
• Verification — the partner may ask you to verify your identity, or your bank may run a 3D Secure check (SMS or app approval). Complete these steps on the partner's page.

The partner's page and your bank's app show the actual reason.

The payment went through but the deposit hasn't arrived. Check the order status in Alphio:

• Payment received — processing or Delivering — the USDC is on its way. This usually takes a few minutes.
• Waiting for your signature (Perps) — the USDC is already in your wallet on Arbitrum. Sign once to move it into Hyperliquid.
• Payment failed — if you were charged, contact support with the Order ID shown in the dialog.
• Refunded — the partner returned the payment to your card.
• Payment canceled / Payment link expired — no payment was taken. Start a new deposit.
• Needs support — the funds arrived as the wrong asset and couldn't be credited automatically. Contact support with the Order ID.

Don't start a second deposit while one is still processing — you'd be charged twice.

Why am I charged in my own currency when I entered USD? The amount you enter is in USD. If your card is in another currency, your bank converts it at its own rate and may add a foreign-transaction fee. Alphio doesn't see or set that rate. An on-chain USDC deposit avoids the bank's FX conversion.

Paying for a plan or Credits by card. Subscriptions and Credits top-ups are paid in a separate checkout, not through Deposit, and the money goes to your plan or Credits balance, not to your wallet.

• Custom Credits top-ups accept any amount from $10 to $10,000.
• Plan prices come from the plan you pick.
• If a plan or Credits payment succeeded but isn't reflected yet, give it a few minutes and refresh. If it still hasn't appeared after 24 hours, contact support with the payment receipt.

See Subscription and Billing.