Account & Access — Details
1 item
Account & Access
Common questions about logging in, OAuth, password reset, email changes, and account deletion on Alphio.
Connections
Common questions about connecting brokers (Robinhood and SnapTrade), enabling Hyperliquid perps and Polymarket on your Alphio wallet, which network to send funds on, and Telegram bot setup.
Deposit & Withdrawal — Details
4 items
Deposit & Withdrawal
Common questions about card deposits, on-chain deposits, wrong-network recovery, and withdrawals on Alphio.
Trading — Details
4 items
Trading
Common questions about order execution, Auto Trade, Agentic Trading, copy trading, failed orders, trade history, fees, and Polymarket bets on Alphio.
Research & Analysis — Details
2 items
Research & Analysis
Common questions about Alphio AI research accuracy, sources, stock data providers, research Credit costs, exporting research, and earnings predictions.
Signals & Strategies
Common questions about SwingMax, CoinSwing, DayTrading, AI Stock Picker, Crypto Radar, Event Signal, Quant AI Alpha Pick, tier access, Copy Trade, and how signals differ from Agentic Trading.
Rewards & Referral
Common questions about Daily Check-In, Quest Center, Leaderboard, Referral rewards, Growth Plan reward locks, Trade & Earn, and reward feature visibility on Alphio.
Subscription & Credits — Details
4 items
Subscription & Credits
Common questions about Alphio subscription upgrades, Credits charging, Custom Credits delays, downgrades and pauses, refunds, App Store / Google Play vs web payment, and discounts.
Wallet & Security — Details
3 items
Wallet & Security
Common questions about Alphio wallet custody, private key export, the authenticator app, account compromise, what Alphio can access in a connected broker, and what Alphio can and cannot do with your funds.
Technical Issues — Details
2 items
Technical Issues
Common technical questions about Alphio app crashes, blank screens, notifications, updates, support channels, feature flags, and browser navigation.
Workflow Issues
Common questions about alerts, scheduled analysis, trading tasks, paused or failed tasks, Credit usage, and missing notifications on Alphio.