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Bridgeline Digital Secures Multi-Brand Manufacturer to Use HawkSearch
Bridgeline Digital announced that a multi-brand hardware and tools manufacturer has selected HawkSearch to power search and product discovery across two of its brands. In this competitive win, HawkSearch replaces an existing solution and expands the manufacturer 's use of AI-powered product discovery across its unified commerce experience. The manufacturer operates a portfolio of hardware and tool brands serving both professional and consumer markets. Two of its brands participate in a unified eCommerce environment that allows shoppers to move between brands, add products to a shared cart, and complete a single checkout.
Bridgeline Digital Adds 12 New Customers in Q4, Sets Sales Record
Bridgeline Digital announced record quarterly and annual sales, led by its HawkSearch AI eCommerce platform. Bridgeline recorded its third consecutive quarterly record for new customer acquisitions in the fourth quarter of fiscal 2026, adding 12 new customers, an average of one per week. These new customers represented more than $1.4M in TCV and $400K in ARR, surpassing the prior quarter's record of nine new customers. Bridgeline also completed 11 sales to existing customers, representing an additional $200K in ARR. Fourth-quarter ARPU increased 53% from the prior quarter. Fiscal 2026 was also a record year for new customer acquisition, with 38 new customers. In addition, 37 existing customers purchased additional products from Bridgeline. These 75 sales represented nearly $8M in TCV and $2.2M in ARR. ARPU increased 35% from fiscal 2025. Fourth Quarter Sales Highlights: Record quarter for new customer acquisitions; 12 new customers with $1.4M TCV and over $400K ARR; 11 sales to existing customers with $750K TCV and $200K ARR; 53% increase in ARPU. Fiscal 2026 Sales Highlights: Record year for new customer acquisitions; 38 new customers with $3.9M TCV and $1.2M ARR; 37 sales to existing customers with $4.0M TCV and $1.0M ARR; 35% increase in ARPU. Bridgeline expects its Core products to represent 61% of total revenue and 64% of subscription revenue for fiscal 2026. HawkSearch accounted for 89% of all sales during the fiscal year. The company expects Core products to achieve double-digit growth and NRR above 105% for fiscal 2026. Bridgeline continues to support its legacy products, which generate more than $5M in revenue and $3M in gross profit, supporting continued investment in HawkSearch. Fourth Quarter Core Highlights; 96% of all sales were Core Products; 63% of total revenue and 65% of subscription revenue are expected to be Core; 2 new AI product releases. Fiscal 2026 Core Highlights; 89% of all sales were Core Products; 61% of total revenue and 64% of subscription revenue are expected to be Core; 5 new AI product releases. The company ended fiscal 2026 with approximately $1.0M in cash and less than $200K in legacy bank debt, bearing interest at an annual rate of approximately 3.5%.
Bridgeline Digital Expands Partnership with Global Industrial Supplier
Bridgeline Digital announced that a global industrial supplier has expanded its long-term relationship with Bridgeline through a HawkSearch Hybrid Infrastructure upgrade and a new multi-year professional services agreement. The agreement represents an expansion of an enterprise relationship that began in 2020. The customer is moving to a Hybrid Infrastructure model designed to provide the performance, scalability, and reliability required for enterprise-scale search operations while extending its commitment to Bridgeline for several additional years.
Bridgeline Digital Partners with Distributor to Enhance eCommerce Search Experience
Bridgeline Digital announced that a distributor of plumbing, HVAC, fire protection, and municipal products has selected HawkSearch to enhance product discovery across its eCommerce experience. The distributor operates a large technical catalog with more than 120,000 indexed records and selected HawkSearch to improve search relevance, streamline product discovery, and support both contractors and business buyers navigating complex product data.
Bridgeline Digital Secures HawkSearch Contract with Industrial Filtration Supplier
Bridgeline Digital announced that an industrial filtration supplier has selected its HawkSearch to enhance product discovery across its eCommerce platform. The deployment is designed to improve search relevance by leveraging customer-specific purchasing behavior, historical order data, and AI-powered product discovery capabilities.
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