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Giftify Announces Restaurant.com Transitioning to Membership Model
Giftify announced that Restaurant.com is transitioning to a membership-based model beginning October 27. The new Restaurant.com Membership will offer consumers the choice of subscribing month-to-month or purchasing an annual membership, providing ongoing access to available restaurant deals rather than requiring diners to purchase offers individually.
CardCash Reduces Customer Service Response Times by 90%
Giftify announced that CardCash has cut average customer service response times by more than 90% across a support operation that handles approximately 5,000 tickets per month, without increasing overall staffing costs, through a series of AI-assisted customer service and operational improvements.
Giftify Partners with CardCash.com and Follett Higher Education to Expand Campus Gift Card Exchange
Giftify announced a new partnership between CardCash.com and Follett Higher Education to bring gift card exchange capabilities to campus bookstore locations nationwide, establishing a significant new channel for growing its customer base and expanding gift card supply for the CardCash platform. The program enables students, parents, and campus visitors to exchange unused gift cards for spendable value at participating campus store locations, providing a convenient, in-person channel for converting unwanted gift cards into immediate purchasing power for textbooks, apparel, technology, dorm essentials, and other everyday campus needs. When fully rolled out across all approximately 700 campus bookstore locations by August 2026 - including stores serving major universities such as Stanford University and the University of Texas - this program is expected to represent CardCash's largest single physical retail footprint.
Giftify Launches Second AI Agent for CardCash with 85% Accuracy
Giftify announced that CardCash.com has deployed its second AI agent - an automated order review system now performing with an 85% accuracy rate - as part of a structured five-agent AI roadmap designed to reduce the company's variable cost base, expand operational capacity, and improve its margin profile as transaction volume grows. The order review system is CardCash's second fully deployed AI agent, following the company's AI-powered customer service agent. Three additional AI agents are currently nearing completion, each targeting high-volume internal workflows where automation is expected to deliver measurable improvements to cost structure and throughput.
Giftify Reports Revenue of $83.2M for 2025
Reports revenue $83.2M vs. $88.9M last year. "2025 was a year of meaningful operational progress for Giftify," said Ketan Thakker, CEO, "The growth in our marketplace activity, combined with disciplined expense management, demonstrates that our strategy is working. The shift toward agent-based transactions is a deliberate evolution that improves our capital efficiency and risk profile, and the acquisition and integration of Takeout7 further strengthens our ability to serve restaurant partners with comprehensive technology solutions. We enter 2026 focused on expanding our customer base across both B2C and B2B channels, optimizing our transaction mix, and leveraging our integrated platforms to drive continued progress toward profitability," concluded Mr. Thakker.
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