Nice Ltd（NICE）のニュースとイベントNICENice Ltd

NiCE Reports Q2 Revenue of $782.29M, Exceeding Expectations

Reports Q2 revenue $782.29M, consensus $762.16M. "We executed well in the second quarter, delivering revenue above the high-end of our guidance range and reaching the high-end of our non-GAAP EPS range," said Scott Russell, CEO of NiCE. "Underlying demand trends across our business continued to gain momentum during the second quarter as organizations increasingly consolidate their customer engagement needs on our AI-native CXone platform. This drove a record second quarter for new cloud ACV bookings, including an all-time record quarter for AI bookings with strong momentum at NiCE Cognigy. AI continues to become a more meaningful contributor to our business, with AI ARR reaching $362 million and now representing 15% of our cloud revenue. We are still in the early stages of a much broader AI adoption cycle across our customer base."

NiCE Introduces New AI Accountability Standard and Solution

NiCE announced a new standard for AI accountability, extending its long-standing mission to help public safety agencies capture, preserve, and understand critical incident information. At APCO 2026, NiCE will introduce NiCE Witness, an AI governance solution that creates an impartial, cross-vendor record of AI activity, personnel actions, and incident outcomes from the first call through dispatch, response, and final review. Together with NiCE Inform and NiCE Inform AI, NiCE Witness enables agencies to reconstruct the incident, assess both AI and human performance against agency policies and procedures, peer benchmarks, and national standards, and preserve an independent, auditable, and defensible record of every critical decision.