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Coco Robotics Partners with Deliveroo to Launch Robot Deliveries in the UK
Coco Robotics, one of the largest sidewalk delivery operators across the U.S. and Europe, and Deliveroo, a brand within DoorDash's global portfolio, are set to bring robot deliveries to towns and cities across the UK through a new strategic partnership. Coco Robotics will launch in multiple locations, beginning with Canary Wharf in London this October, before launching in Milton Keynes, Leeds, Stockton on Tees and Nottingham in the coming weeks and months. The launches have been welcomed by local authorities across the UK in a positive sign of support for the innovative new service and job creation the partnership will bring. Coco is also in discussions with other councils across both London and the UK.
DoorDash Launches AI Tools to Assist Dashers
DoorDash announced new AI tools to help Dashers get started and get more from every dash. The goal is simple: put new technology to work for the millions of people who dash each year, from instant answers on a first delivery to personalized recommendations for making the most of their time on the road. The company said, "Dashing is a flexible and fast way to earn on your own terms. But that first delivery comes with plenty of questions: How do I schedule a dash? What's a hotspot? When do I get paid? Getting through that first delivery is a big part of whether someone keeps dashing. That's why we're launching DashBuddy, a new AI-powered assistant that gets Dashers the answer they need, the moment they need it. New Dashers don't have to know the app or the Help Center inside and out. They can just send a text over SMS and get an answer. No call to support required...Getting started is one part of dashing. Reaching your goals through dashing is another. As Dashers gain experience, their needs and questions change. That's why we're rolling out new AI-powered tools directly in the Dasher app. A Dasher wondering when to head out this Friday doesn't have to guess anymore. They just ask, in their own words: "When and where should I dash on Friday?" And they hear back something built just for them: maybe 11 AM to 2 PM in their neighborhood, timed so they're still home for school pickup. We're rolling these tools out to Dashers across the U.S., and the early signs are promising."
DoorDash Expands Retail Marketplace with New Brand Partnerships
DoorDash is expanding its retail Marketplace with new partnerships across apparel, beauty, and home: Macy's, Anthropologie, The North Face, Vans, and Timberland are all now available to shop, with fast delivery from the stores consumers already know. DoorDash is also launching a new return offering, making it just as easy to send something back as it was to order it. For retailers, it's new consumers and a new growth channel, from the stores they already have.
DoorDash Launches DashOS Platform to Help Restaurants Grow
The company said, "The restaurant experiences people remember are personal. That might mean a recommendation that feels made just for you, a loyalty reward ready to use when you walk through the door, or a server who already knows your usual order. These are the experiences that turn first-time customers into regulars, and regulars help restaurants grow. But the tools restaurants rely on to create these experiences often do not work together. Today, DoorDash introduced DashOS, built to change that. DashOS is one platform to help restaurants grow. It works behind the scenes, connecting DoorDash's products across Marketplace, direct ordering, reservations, loyalty, guest management and marketing, without requiring restaurants to adopt a separate system or overhaul their operations. At its core, it connects a customer's interactions with the same restaurant across channels, whether they order from that restaurant on DoorDash or directly, join its loyalty program, make a reservation or dine there. This helps operators better understand their own customers, personalize their experiences and build stronger relationships, no matter where the relationship begins. The result is a restaurant that knows its customers better over time, can spend less to bring them back and can grow more profitably because of it."
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