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Ooma Launches AI Productivity Agent Bundle to Enhance Customer Relationships

Ooma announced the Ooma AI Productivity Agent Bundle, a new AI-powered add-on for Ooma Office Pro Plus designed around a simple idea: AI should help people build better customer relationships, not take the place of human interaction. Every day, businesses miss opportunities hidden inside customer conversations. A sales lead goes cold before someone follows up. A service issue escalates before a manager notices. The information businesses need is often already in their calls, but few have the time or resources to review every interaction and determine what action should come next. The Ooma AI Productivity Agent Bundle helps close that gap by automatically analyzing customer calls, surfacing what matters most and recommending next steps. By helping businesses identify opportunities faster, address issues sooner and reduce routine follow-up work, Ooma AI enables employees to spend less time searching for information and more time engaging with customers.

Ooma Launches StarDial Home Phone Solution for Starlink Users

Ooma announced Ooma StarDial, a new home phone solution designed specifically for Starlink internet users who are often in rural, remote and off-grid locations. StarDial gives Starlink users a simple way to add reliable home phone service to their internet connection at a time when traditional phone options are disappearing. Telecommunications providers are retiring aging copper phone networks, while consumers in many rural and remote areas often face limited or unreliable cellular coverage. StarDial includes a base station and cordless HD handset that, when connected to Starlink internet, provide unlimited nationwide calling at no extra charge beyond applicable taxes and fees. StarDial also provides address-based 911 service, giving consumers an important way to reach emergency assistance from locations where cellular coverage may be limited. Ooma's unique PureVoice technology and Adaptive Redundancy are designed to help maintain voice quality even when internet conditions fluctuate.

Ooma Launches POTS Retirement Resource Hub

Ooma announced the Ooma POTS Retirement Resource Hub, a long-term industry education initiative to help organizations identify hidden Plain Old Telephone Service dependencies and prepare for the accelerating retirement of legacy copper telephone lines. The initiative reflects Ooma's ongoing commitment to helping organizations understand, plan for, and navigate the operational risks tied to this industry-wide transition.